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Platform Dependency & Third-Party Services: Portions of GHD Agency.ai services may rely on third-party platforms, APIs, software providers, advertising networks, artificial intelligence systems, telecommunications providers, and external technologies beyond GHD Agency.ai’s direct control. GHD Agency.ai shall not be liable for interruptions, suspensions, account restrictions, policy enforcement actions, algorithm changes, API limitations, outages, inaccurate outputs, or performance fluctuations caused by third-party providers or platforms including but not limited to Meta, Google, LinkedIn, TikTok, OpenAI, Twilio, Stripe, GoHighLevel, or related systems. AI-generated outputs and automated systems may contain inaccuracies and remain subject to human review and approval.

Refund Policy: Due to the nature of digital marketing, consulting, AI system configuration, advertising management, and custom implementation services, all payments made to GHD Agency.ai are non-refundable unless otherwise stated in writing. This includes setup fees, strategy engagements, paid advertising spend, software fees, custom builds, automation configuration, AI agent deployment, and creative services. Clients may cancel recurring services with thirty (30) days written notice. Cancellation does not waive outstanding balances or obligations incurred prior to termination.

Payment Reinstatement: A reinstatement fee of up to fifty percent (50%) of the monthly service fee may be applied to restore suspended services, workflows, automations, and platform access.

Client Delay Notice: Client delays in providing approvals, feedback, access credentials, content, or required materials may result in timeline adjustments, project delays, or additional fees.